M a m b a C y c l e Riders

 

Check In

 

We ask that new riders arrive at least 15 minutes before class starts. This allows you time for check in with the front desk, a quick tour & to meet your Motivator and get set up properly on your bike. Our main goal is to give you the greatest experience possible and arriving early guarantees that. If you haven't booked online, you must also sign a waiver. If you are under 18, please have a parent or guardian with you to sign.

 

Shoes

 

We clip in for safety and a smooth pedal stroke. Shoes are available to borrow for each ride or available for purchase.

Even better if you have your own!

Water and Towel

 

Stay hydrated! As soon as that music starts, so does the sweat! Bringing your own water bottle is recommended, as our water station is temporarily closed. We will offer water for purchase if you forget!

Towels provided!

Storage is provided and will be assigned to you according to your bike number.

Bike Setup

 

There is always someone at Mamba ready to lend a hand! We will fit you to your bike to ensure you’re properly positioned. This allows for the efficient and appropriate use of muscles and avoiding injury.  Arriving early makes sure you get the best set up possible.

Ensure your bike seat and handle bars are secure and our new fit-loc system is in place!

 

M a m b a Mentality

 

Every day is a day to become better, a day to become greater. We will continue to keep striving to never stop hustling, growing, and inspiring. Together as a team. Every hill, sprint and jog, we do together and to the beat. Close your eyes, let the music take over and ride. We are overjoyed that you chose us to take you on this journey and are anxious to meet you!

Policies

Cancellation

 

We know sometimes things come up and you can’t make your class. That’s OK!

All we ask is that you cancel your booking at least 4 hours before your scheduled ride. This allows for a full refund to your account. If you cancel after the 4 hour window, you’ll lose your ride. This means for punch passes, you’ll lose 1 ride from your package and unlimited packages will be charged a $10 cancellation fee. We also understand that there are events beyond your control. Simply give us a call if there’s and emergency and you can’t make your class.

Wait list

There’s a class you really want to ride and it’s full? No problem! Put yourself on the wait list! If a bike opens up, you’ll be added into the class automatically and be notified via email with your class details. In order to jump on the wait list, make sure you have available credits on your account! Your ride will only be used if a spot becomes available. Should you not show up after you’ve been added, you’ll lose your ride or be charged $10 for a cancellation fee.

 

Please be courteous to other riders, and cancel your class if you can't make it so other riders can hop on!

Services are non refundable. However, Mamba passes may be transferred to another account holder or gift card.

#303-7592 Vedder Rd. Chilliwack 

ride@mambacycle.ca

604-997-9780

proud member

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